Shipping Policy

At Prickle & Stem, we prioritize efficient and reliable shipping to ensure that our customers receive their products in a timely manner. Our shipping policy is designed to provide clarity on how we handle orders and deliveries.

Orders placed before 12 PM are processed and shipped on the same day. This expedites the delivery process and allows our customers to receive their products as quickly as possible. For orders received after 12 PM, we will ship the items the following day. This policy ensures that we maintain a high standard of service while managing our operational capabilities effectively.

We offer two primary shipping options to cater to different needs:

1. Express Shipping: This option guarantees next-day delivery. All express shipments are sent via a recorded and tracked service, providing customers with the ability to monitor their package's journey until it arrives at their designated address.

2. Second Class Shipping: For those who prefer a more economical option, we provide second class shipping. This service is also sent via a recorded method, ensuring that packages are tracked throughout the delivery process. However, it is important to note that second class shipping may take longer than express shipping, as it is not guaranteed for next-day delivery.

We understand the importance of receiving products promptly, especially in the context of plant care, where timely delivery can significantly impact the health and vitality of the plants. Therefore, we strive to ensure that our shipping practices align with our commitment to quality and customer satisfaction.

For any inquiries regarding our shipping policy or to track your order, please feel free to contact us. We are here to assist you and ensure that your experience with Prickle & Stem is seamless and satisfactory.